Warranty period
The period that applies is stated on your invoice and in the documentation supplied with the product. If you are not sure which one covers your model, send it to us and we will confirm it.
Warranty & Instructions
If something is not working as it should, or you simply need the manual, start here. Pick the brand of your product and you will find the warranty terms, what to do next, and the documents that belong to it.
Choose a brand
What is covered
Manufacturing faults and defects in materials that show up in normal use — the product does not work, or stops working the way it should.
What is not covered
Damage from drops, liquid, an unsuitable power supply or work done outside an authorised service, and normal wear such as battery capacity falling over time.
We are adding the remaining brands one by one. If yours is not here yet, get in touch and we will send you what you need.
Can't find your product?
Write to us with the model and, if you have it, the invoice or order number. We will point you to the right terms and the right manual.